neuroPro

Replacements & Returns

Your satisfaction is of the utmost importance to us. This page will allow you to replace faulty products or return unwanted products.

1. Select How We Can Help:

My neuroPro is faulty, I want a replacement

I want to return my neuroPro and get a refund

2. Lets Locate Your Order:

Enter the e-mail address you used to make the order, and your OrderID to help us locate your details to process your request.

Your OrderID should look like: US-00000-NPRC - you can find it on the order confirmation and order shipping emails we sent you. If you can't find your OrderID, click here to look it up. If you do not know the email address you used to make your order, please email support@neuropro-us.com. We reply to all e-mails so be sure to check your junk/spam folders for any missed messages.